IGO Interactive Annual Report 2019

IGO remains a proud Western Australian employer and we work hard to be a partner and employer of choice to all our stakeholders, believing that this can only be achieved with a collaborative approach. ENGAGEMENT In FY19, we conducted our third Company-wide annual employee engagement survey with a response rate of 83%. This is a strong result and one that demonstrates that our continued focus on connection and culture has created a workforce that wants to be actively involved in shaping our culture and business as we continue to evolve. Our overall engagement score this year was 70%, which represents a significant year-on-year improvement and puts IGO at the upper end of scores achieved by other companies surveyed by this year’s provider, Blue Provident. This result, along with the specific feedback received from our people about business wide programs currently in progress, tells us that: • Pride in IGO - 86% of our people are proud to work for IGO, an 11% improvement; • Motivation - 71% of our people are motivated to go the “extra mile”, a 19% improvement; and • Career intentions - 82% of our people plan to stay with IGO, a 12% improvement. These results are the outcome of our programs over the last couple of years to co-create a shared and inspiring Purpose. This effort has improved the connection that our employees have with the business and the satisfaction and that they derive from the work that they do to create our future. LEARNING AND DEVELOPMENT Teams of great people don’t just happen, they require nurturing and development, both at an individual and a group level. The development of our people and the benefits that development can deliver to both the business and the individual depends on a shared responsibility for lifelong learning. Our learning and development program assumes all IGO people can be leaders of the IGO Way. Our program provides job-specific and career development training opportunities that include technical skill development, teamwork and collaboration opportunities for leadership development. This year we have increased our energy in this area with the continuation of a number of existing programs and the introduction of some new initiatives. IGO Mentoring Program In FY19, we were pleased to begin a partnership with Metisphere to implement an internal mentoring program designed around leadership development and cross- divisional connection. Open to all employees, 18 pairs of mentors and mentees began a journey in May 2019 to explore career opportunities and aspirations and provide the basis for the mentee’s development planning for FY20. To date, the feedback has been exceptional with participants excited about what they can achieve with our shared investment in their future. OUR PEOPLE AT A GLANCE ENGAGEMENT SURVEY increase in overall employee engagement from 2018 (overall score 70%). said IGO has a work environment accepting of diverse backgrounds. indicated that they are proud to work for IGO. IMPROVED GENDER DIVERSITY of internal promotions to female candidates. of manager promotions to female candidates. of FY20 graduates recruited are female. 15 % 90 % 86 % 27 % 60 % 38.5 % 10 — IGO ANNUAL REPORT 2019