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Sustainability Report 2015 17

Long Operations partnered with Sentis to put all personnel through ZIP

(Zero Incident Process) with the intention of reducing the number of

workplace injuries. ZIP is a behavioural-based safety training package

designed specifically to give participants insight into the way they think.

The process encouraged participants to consider how their perceptions,

emotions, attitude and values combine to influence their tolerance of risk

ensuring their own safety.

The process moved one step beyond other behaviour–based safety

training to engage participants in the underlying psychological drivers of

behaviour.

Participants were encouraged to remain mindful about their ‘BIG5 ‘– the

five most valuable things in each of their lives.

Participants were taught about the learning process and their capacity

to maintain attention. In essence employees were reminded that undue

focus on a single activity exposes them to potential hazards that are readily

observed given a general mindfulness of one’s working environment.

SAFETY CASE STUDY:

ZIP OR ZERO INCIDENT PROCESS – LONG OPERATIONS

A fundamental part of effectively

managing safety is recognising and

understanding how we as humans

process information.

Workforce diversity and inclusion

Corporate giving

Employment we create

Mine closure planning

Our positive social-economic impacts in general

Long term environmental legacies

Ethic conduct

Cultural heritage management

Local community support

Job Security

Investment in our people

Governance and statutory

compliance

Energy consumption

Contractor management

Our environmental impacts generally

Transport impacts

Creditworthiness

Greenhouse Gas Emissions / Climate Change

Waste management

Our negative socio-economic impacts in general

Land use, access and management

Transparency of IGOs performance

Occupational Health (and disease)

Supplier support - ongoing purchases

Operating performance

Safety

Share price

Potential fatalities

Financial returns

IGO’s acquisitions and business development activities

Risk management

Business strategy

Quality of our product and reliability of our supply

FIFO

Buying Local

Biodiversity Management

Infrastructure provided by or supported by IGO

National community support

Water management

Cybersecurity

Training and educational institution support

Industrial relations

Taxes and royalties

Importance to our Range of Stakeholders

Medium Importance

High Importance

Extreme Importance

Potential for Business Impact

Medium

Impact

High

Impact

Extreme

Impact

RANKING OF TOP 45 MATERIAL ISSUES FOR 2015 SUSTAINABILITY REPORT

Environmental incidents

FIGURE 3

APPROACH TO SUSTAINABILITY